It won’t take you long to work out why, since opening in 2016, Hauler has grown so quickly to become one of the most trusted interstate road freight companies in Australia. Because it doesn’t matter what other haulage companies you look at, you simply won’t find this standard of service anywhere else.
Get on board with Hauler. See haulage done differently.
Hauler is a specialist interstate road freight provider established by a partnership of transport professionals, after they realised a huge need in the industry for a haulage company who actually cares. Basic business staples like communication, customer service, accountability and value were completely missing from the Australian haulage industry.
But as you’ll see when we chat, we fixed all that.
Whatever kind of haulage needs you have, from the simplest interstate linehaul to the most complex, multi-state logistical masterpiece, the key to locking-in the best outcome is all about communication. So right from the start, the Hauler business model was built around ensuring every single person along the chain is completely up to date and on the same page.
No radio silences, no misunderstandings, no excuses. It’s how we roll.
The interstate road freight industry is littered with suppliers who are slaves to their operating margin, one job away from going into the red and on a race to the bottom, pricing each other down from a place of fear. The effect on you the customer is that you are often over-charged, or simply over-looked in terms of service due to the mass of other clients squeezed onboard.
Then Hauler came along, with our low overheads and unbeatable value.
One of the biggest differences you’ll find between Hauler and any other interstate linehaul provider, is that at the core of our service promise is an understanding that what we do is often the ‘maker or breaker’ of what it is you want to achieve. We know that a late, misdirected or damaged load can have horrible knock-on effects for our customers.
Hauler has a strict Duty of Care, so that sort of stuff doesn’t happen.